Hilton Boston Park Plaza

I messed up my reservation - I made it online and didn't realize that after some searching the site defaulted back to the current date. When we showed up at the hotel, we had no reservation (the one I actually made was over two weeks past)l Alberto (MOD?) and registration person were incredibly kind and helpful. They arranged a new reservation and a lovely room for us. They even managed to make me feel okay with making such a huge mistake!

The location was excellent. Very close to a T Line Green subway that we used often to go to Fenway and the Harbor area. Also within a short walking distance of great shopping areas nearby on Boylston and Newberry. The room was small, but the bed was comfortable and the AC worked great. Not much to look at from our 12th floor window as we were on the inside. Knew the room would be small since the hotels in the area are older buildings. We had the superior queen and had a refrigerator, two night tables, one chair. Not much room, but we were in and out all the time. The workout area is very nice, but it really is a separate business. You can get in with your room information, but there are people working out that are not from the hotel.

Everything about this hotel was amazing. We arrived early. Our hotel room was not ready so the front desk gave us an upgraded room. Very close to the T line and vert easy to get around the city. We enjoyed this hotel stay. It was very close to parks and great cafe spots. We would definitely visit again. I even left my glasses in the room after checkout. That got them back to me quickly through the mail. Service overall at the hotel was great. Staff was exceptional.

The staff at the hotel were very courteous and professional; the check in process was smooth. The lobby and bar atmosphere was stunning-great cocktails and food snacks. The front desk staff also helped out with sightseeing suggestions. Definitely recommend the hotel to travelers coming to Boston-super location to so many sights in the city and pubic transportation.

This hotel is only steps away from the Arlington Green Line metro station, and 10min away from the Back Bay one. So its location is quite convenient to go to down. The room was a bit small compared to usual US standards, but with good arrangement overall. Very very clear, with coffee and other small facilities. There was no desk per se to work, but only a very small table (of the size a bit larger than a laptop) to work.